Privacy Policy

Last Updated: June 5, 2026

Palmetta LLC (“Palmetta,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, online shop, digital products, email list, and related services.

This Privacy Policy explains what information we collect, how we use it, and what choices you have.

1. Information We Collect

When you visit our website, purchase a digital product, download a resource, subscribe to our email list, or otherwise interact with Palmetta, we may collect the following types of information:

Personal information you provide voluntarily, such as:

• Name
• Email address
• Billing information
• Business name
• Website or social media information, if submitted through a form
• Any other information you choose to provide

Purchase and transaction information, such as:

• Products purchased
• Order details
• Payment status
• Download or delivery information

Payment information is processed securely through our third-party payment processors. We do not directly store full credit card numbers or payment credentials.

Automatically collected information, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• General location information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process purchases and deliver digital products
• Send order confirmations, receipts, and download links
• Provide customer support
• Respond to inquiries
• Send newsletters, updates, and marketing emails if you opt in
• Improve our website, products, and customer experience
• Monitor website performance and analytics
• Protect against fraud, unauthorized transactions, or misuse
• Comply with legal obligations

We do not sell your personal information.

3. Email Marketing

If you join our email list, download a free resource, or opt into marketing communications, we may send you emails about Palmetta, our resources, offers, launches, educational content, and studio updates.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email. Once you unsubscribe, we may still send transactional emails related to purchases, account activity, or customer service.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Keep the website functioning properly
• Understand how visitors use the site
• Improve the shopping experience
• Track marketing and advertising performance
• Remember preferences

You can adjust your browser settings to refuse or delete cookies. Please note that disabling cookies may affect certain features of the website or shop.

5. Third-Party Services

We may share limited information with trusted third-party providers who help us operate our business, including:

• Website hosting platforms
• E-commerce platforms
• Payment processors
• Email marketing providers
• Analytics tools
• Customer support tools
• Advertising platforms

These third parties are only given access to the information necessary to perform their services and are responsible for handling your data according to their own privacy policies and legal obligations.

Examples may include Shopify, Stripe, PayPal, Flodesk, Google Analytics, Meta, or other tools we use to operate the shop and communicate with customers.

6. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

That said, no method of online transmission or storage is 100% secure. By using our website and shop, you acknowledge that you share information at your own risk.

7. How Long We Keep Your Information

We keep personal information only as long as necessary to:

• Fulfill the purpose for which it was collected
• Complete transactions
• Maintain business records
• Provide customer support
• Comply with tax, legal, or accounting obligations
• Resolve disputes

When information is no longer needed, we may delete, anonymize, or securely store it as required.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of certain marketing communications
• Withdraw consent where applicable

To make a privacy-related request, contact us at:

hello@palmetta.co

We may need to verify your identity before fulfilling certain requests.

9. Children’s Privacy

Our website, shop, and digital products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Links to Other Websites

Our website or digital products may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date.

Your continued use of our website, shop, or digital products after any changes means you accept the updated Privacy Policy.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

Palmetta LLC
Email: hello@palmetta.co
Website: palmettaresources.myshopify.com
Location: Atlanta, Georgia, United States